Faqs

 Faqs

Faqs

  • Does the product's quality management comply with the ISO9001 standard?

    Yes, the products are subject to rigorous quality management. Before leaving the factory, every product undergoes inspection using precision instruments to ensure an absolute excellence rate.

  • What contribution does DYMAZEE make to environmental sustainable development?

    DYMAZEE has always adhered to the concept of green and environmental protection since its establishment. The factory has a large area of ​​solar power generation equipment. In addition, DYMAZEE also launched a trade-in renewable program for some products, and won the international green environment contribution award.

  • Does DYMAZEE have a social code of conduct?

    DYMAZEE is a sustainable company and we are obliged to act in accordance with social principles with our partners. To this end, we adopt the guidelines of the international standard SA8000 to improve working conditions and safety rules

  • How do I choose or customize the gearbox I need?

    In order to provide the best solution, we need you to provide as many parameters as possible, including the environment and working conditions of use, and what motors are used to connect to our products. We will arrange for engineers to communicate with you to choose the most suitable product.

  • How can I participate in DYMAZEE’s technical training?

    Our company has set up a technical training academy. Anyone who passes the application can participate in training online or offline. The main purpose is to solve customers' problems in the product development process and recruit more talents to join our family.

  • How do I install a motor on a DYMAZEE gearbox?

    Each DYMAZEE gearbox has detailed installation instructions, and each customer will have a dedicated engineer to follow up.

  • Can products that have been discontinued still be repaired and customized?

    Products that have been discontinued can still be repaired but new orders will not be accepted.

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